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Terms Conditions That Actually Make Sense

These terms govern your take5 account — how you open it, fund it via PayPal, Venmo, or Play+, and what rights you hold when you play where state law permits. Read them once and you'll know exactly where you stand.

US-eligible states onlyPayPal · Venmo · Play+ coveredAccount-holder age verification requiredState law governs accessSubject to change with notice

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HOW WE HANDLE IT

Account Security and Data Practices Under These Terms

These terms are not just rules — they describe concrete commitments we hold ourselves to on data, security, and account integrity. Here's what that looks like in practice across the four areas that matter most to your account.

Data Handling

We collect only what's needed to verify your identity and process payments. Your PayPal or Venmo account details are never stored beyond what the payment processor requires for transaction records.

Cookie Use

Cookies on take5 support session continuity and fraud detection. You can manage non-essential cookies via the cookie preferences panel in your account settings at any time.

Account Security

Login sessions use encrypted connections and may trigger a one-time passcode step for unrecognized devices. If you suspect unauthorized access, use the account lock option and contact live chat immediately.

Retention and Requests

We retain your account data as required by applicable state regulations. To request a data summary or ask about account closure and data deletion, email us from the address on your account.

CONTACT CHANNELS

Reach Us With Terms Questions

If something in these terms is unclear — whether it's about account eligibility, a payment hold on your PayPal or Venmo transaction, or a clause you'd like explained — our support team can walk you through it. Reach us through any of the channels below and reference your account ID for a faster response.

Live Chat Open the chat widget from your account dashboard. Share your account ID and the specific clause or transaction you need clarified — our team responds during published support hours.

Email Support Send a written query to our support address listed in your account portal. Useful for detailed questions about payment holds, account restrictions, or formal terms disputes.

Help Center Our self-service Help Center covers common terms questions — account verification steps, payment method rules, and what triggers a manual review on a withdrawal request.

What These Terms Cover and How They Apply

take5 Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

By creating a take5 account you agree to these terms in full. Access to our casino lobby — including slots, live dealer tables, and sportsbook markets — is available only where permitted under your state's law. We do not offer access in states where online casino

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or sportsbook activity is not authorized, and it is your responsibility to confirm eligibility in your jurisdiction before you deposit. Payments processed through PayPal, Venmo, and Play+ are subject to each provider's own terms in addition to ours; any transaction we cannot verify may be held
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pending identity confirmation. Account funding and withdrawal requests are matched against the name on your verified account — no third-party payments are accepted. We may update these terms with reasonable notice posted to this page; continued use of your account after notice constitutes acceptance. If any
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clause is found unenforceable under applicable law, the remaining clauses stay in effect. Players in Columbus and Charlotte should check local state regulations before funding an account, as availability depends entirely on where state law currently stands.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Your Questions About These Terms, Answered

These are the questions we hear most often about how the terms work in practice — covering eligibility, payments, account changes, and what happens when terms are updated.

No. Access to take5 depends on your state's law. We operate only in states where online casino and sportsbook activity is legally permitted. Confirm your state's status before opening an account.

Third-party payments are not permitted under these terms. Any deposit from a PayPal or Venmo account not matching your verified take5 identity will be held and may be reversed pending review.

We post a notice on this page and may send an in-app alert to your account. Continuing to use your account after that notice constitutes acceptance of the revised terms.

Yes. Email our support address from the address on your verified account. We'll provide a summary of what data we hold and the legal basis we rely on for retaining it.

Withdrawals to Play+ or Venmo may be manually reviewed if your account name, address, or verification documents have not been fully confirmed. Completing ID verification in account settings speeds up this step.

State law governs access and eligibility. Specific clauses around payments and data may also reference applicable federal standards. We do not claim a federal licence or nationwide legal status.

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