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How take5 Handles Your Personal Information

Your account data belongs to you, and we want you to know exactly how we collect, store and use it. This Privacy Policy covers every interaction you have with take5 — from creating your account and linking PayPal or Venmo to browsing the lobby…

Account data transparencyPayPal & Venmo privacyMobile data controlsRight to access your infoUS-based data handling
take5 How take5 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Every piece of data tied to your take5 account — from your Play+ prepaid card token to your live chat history — is held under SSL encryption. We use cookies to keep your session active, remember your lobby preferences and flag unusual login patterns. You can manage cookie settings through your browser at any time. We retain your account data for as long as your account is active and for the period required under applicable state law after closure.

SSL Encryption

All data transmitted between your device and our servers is protected by SSL encryption, including payment tokens for PayPal, Venmo and Play+ transactions on your account.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to improve the lobby experience. You can adjust or block non-essential cookies through your browser settings at any time.

Data Retention

Your account data is kept for as long as your account remains open, plus the period required by the state law that applies to your eligible jurisdiction after you close the account.

Access Requests

You have the right to request a copy of the personal data we hold, ask us to correct inaccurate records, or request deletion — subject to any legal retention obligations we must meet.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or delete the data we hold on your account, our support team handles those requests directly. You can reach us through live chat inside the take5 app or site, by email at our listed privacy contact address, or through the in-account help menu. We aim to respond to all data-related requests within the timeframe required by applicable state privacy law.

Live Chat Start a chat session from inside your take5 account or from the support page — the fastest path to reach our team about a data or privacy question.
Email Support Send your data access or deletion request to our privacy email address, listed in the Contact section of your account settings, and we'll respond in writing.
In-Account Help Menu Open the help menu from the mobile app or desktop lobby, select Privacy & Data, and submit your request directly — no separate login or form required.

Frequently Asked Privacy Questions

These are the questions we hear most often about how take5 handles personal data, account information and your rights as a user. If you don't see your question here, our support team can address it directly through live chat or email.

We collect your name, email, date of birth, mailing address and payment method details — for example, the token reference tied to your PayPal or Venmo account — to verify your identity and process transactions.

We do not sell your data to advertisers. We share only what is necessary with payment processors like PayPal, Venmo and Play+ and with identity-verification services required under applicable state law.

Open the help menu inside your account, select Privacy & Data, and submit a data access request. You can also contact us by email. We respond within the timeframe required by your state's applicable privacy law.

Yes. You can request deletion through the in-account help menu or by emailing our privacy contact. Some data must be retained under state law even after deletion requests, and we will let you know which records those are.

We store only a tokenized reference for each linked payment method. Your full PayPal credentials, Venmo account details and Play+ card numbers are never stored on our servers — they live within those platforms' own encrypted systems.

We retain your records for the period required by the state law covering your eligible jurisdiction. After that window closes, personal data is deleted from our active systems per our internal retention schedule.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.